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FAQs

  • Why is MasterCard offering these services?

MasterCard wants to help businesses expand beyond the Caribbean and the data RGX offers can help do that.

  • Why are they only available to MasterCard Card holders?

MasterCard Biz and the data offered by RGX is a benefit offered only to MasterCard card holders.

  • If I don’t have a MasterCard but still want to engage RGX, how can I do that?

If you don’t have a MasterCard, click here to reach RGX and to discuss an alternative.

  • Why should I have a Business MasterCard?

Seeing where your money is being spent while staying on top of your company’s cash flow is a lot simpler with the tools and support you get from the MasterCard BusinessCard Card. With a small business credit card from MasterCard, tracking your expenses is simplified, so staying focused on your business is easy.

  • Are RGXs services available to everyone?

Only MasterCard card holders will be able to access this service.  Please have your MasterCard available when you call RGX for assistance.

  • Is there a cost associated with RGXs services?

RGX will provide 3 free inquiries for customers. The 4th and any subsequent inquiries will be billed at $800 per inquiry by RGX.   RGX will directly bill you.

  • How do I request and receive information from RGX?

MasterCard Biz users can contact RGX by clicking here.  After submitting your request, an RGX consultant will contact within 48 hours. Once you speak to an RGX consultant, you may be asked to submit a detailed inquiry of the data you are requesting.  Once your inquiry is received and thoroughly researched, a consultant will respond to you within 48 hours by the method you specify; either by phone or email.

  • What happens if I call RGX and I get a Voice Mail?

Please leave your name, telephone # and email address and an RGX agent will return your phone call within 24hrs or the next business day.

  • What are RGX webinars and how do I find out about them?

RGX will broadcast monthly webinars on topics aimed at growing small businesses globally.     RGX webinar information will be posted here on MasterCard Biz. In addition, if you’ve already attended a webinar, RGX will send invites to subscribed customers that contain event details. Subscribe to Master Card Biz on the left side of the page to receive updates when new content is available.

  • What if I missed a Webinar and I want to see it?

All webinars will be posted in the webinar section of MasterCard Biz within 24hrs of the initial broadcast.

– See more at: https://www.mastercardbiz.com/caribbean/2014/10/11/rgx-online-global-consulting/#sthash.1noLzWPR.dpuf